We respond quickly to inquiries by each team member, regardless of the hat they wear.  In startups, employees often wear multiple hats…

CEO

  • Which benefits are my competition likely offering?
  • What areas of compliance do I need to worry about?
  • When should I consider offering a 401K plan?
  • How soon can we get coverage?

Finance

  • Can you give our Interim CFO or Accountant access to reports?
  • Can you get me a custom report?
  • How much will benefit costs go up this year?
  • Can we process expenses directly via your service?

Manager

  • How do I approve my employee’s timesheet?
  • How do I go about terminating one of my team members?
  • I need a special bonus run this week, can it be done?
  • I have a contractor that I want to pay on a seperate payroll, can you set that up?

Employee

  • My commuter card balance is off, can you investigate?
  • I lost my login information, can you resend me?
  • I have a life event, will I be covered under my benefit plan?
  • By which date do I need to enroll in benefits?

Have questions? We are happy to discuss our service and how we can help.

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